Privacy Policy

Background

Your privacy is important to us. We want you to feel confident that we process your personal information in a responsible manner. This privacy policy provides you with comprehensive information on how we process personal data in accordance with current legislation.

What information do we collect?

The information collected is processed by the Abu Dhabi International Arbitration Centre, Abu Dhabi Chamber of Commerce, Chamber Building, Corniche St, Abu Dhabi, United Arab Emirates (the “Centre”).
You may directly or indirectly provide us with information about yourself in a number of ways. For example, certain personally identifiable information is collected through our web pages or through contact forms or event notifications. What information we choose to collect about you depends on how and why you have been in contact with us. If you visit us online and choose to request to be included in our distribution list or sign up to one of our news letters, buy one of our services or sign up for one of our events, the information we register will be limited to your name, business affiliation, email and phone number. We do this to accommodate your request to register with us and to improve usability. We do not require you to register or provide personal information to access information and materials on our website. However, if you register, you will receive information about activities, reports and events that are within the same interest category.
If you choose to apply to the Centre’s list of Arbitrators, or are appointed arbitrator in any of the arbitration proceedings administered by the Centre, we will request you to provide further information as set out below.

Why do we store and process personal information?

We process only information about you that is necessary to meet our legitimate interest. For example, to provide you with information about our products, services, subscriptions or gatherings of different kinds. It may also be that we want to follow up on your visit to one of our meetings or events. Another legitimate interest of ours is to keep our invitations, newsletters and services as relevant as possible for you. Our purpose is to provide you with service in the form of relevant communication, various services, and relevant and customized offers. In deciding which information to collect and process, we balance our own legitimate interest against your interest in protecting your personal data.
The Centre ensures that the processing of your personal data is secure and in accordance with applicable data protection law.

What is consent?

Consent is a voluntary and clear will through which, after receiving information, you accept the processing of your personal data. We may explicitly ask you to give your consent when you sign up as a customer, member or event visitor. This means that you will receive invitations to various events and networks, news about reports, newsletters and member information via either mail or email.
You may contact us to revoke your consent or change your preferences as to what you are interested in at any time. You are free to access, correct, remove or contest the personal information that the Centre has about you. You do this by contacting us.

How do we collect personal data?

Distribution List and Subscriptions

When you choose to sign up to our distribution list or for one of our newsletters, you need to provide your e-mail address. We will keep your email address registered until you decide to unsubscribe from the newsletter(s).

Arbitrator Appointments and Applications to the List of Arbitrators

The Centre processes personal data in order to fulfil its mission in respect to the services the Centre provides. If you come into contact with the Centre in the administration of arbitral proceedings, we may process personal data including your name, postal address, e-mail address, telephone number, nationality, job title, preferred languages and business affiliations. If you serve as an arbitrator, we process details of fees and, if applicable, taxes and social security contributions. If you express an interest in arbitral appointments, we may process data including curriculum vitae and information about your birth year and specialist competence. If you subscribe to receive business-related information and market communication from us through, for example, our newsletter, we may process your personal data including name and e-mail address. If you are a member of any of the networks that the Centre administers, we may process data including your name, e-mail address, telephone number and postal address.

Automatically collected data

We use cookies and similar tracking techniques to enhance your experience of our services. By these means, for example, we may get information about your IP address, browser type and your operating system, displayed web pages, links you clicked, web sites you visited before you came to our site, and which emails from us that you open, forward, or that bring you to our site. You can set up your browser to, for example, stop accepting new cookies, get a message when you get a new cookie, disable existing cookies, and omit pictures.

Photo, movie and audio recording

When attending any of our events, lunches, seminars, educational sessions, information meetings or the like, we may record or photograph the event and the participants. This means that you may be present in audio and video recordings or photographs of the event. This information may be used in different way by the Centre and may be published internally or externally. We will not publish names or photos, audio or video recordings of participants who have a prominent role without the prior consent of the participant.

How do we use the data collected?

The personal data of member companies, member contacts, participants in the administration of arbitral proceedings, event participants and stakeholders registered in our records is processed in compliance with all applicable data protection laws.
With the exception of participants in the administration of arbitral proceedings, we may share personally identifiable information service providers that we have hired to perform services on our behalf, e.g. to help us run campaigns or dispatch electronic communications. These service providers may access personally identifiable information about our visitors and stakeholders, if required to perform tasks for us, but they do not have our permission to use or disclose the information unless required in order to perform the relevant services on our behalf or to comply with legal requirements.

How do we process personal data and personal identification numbers?

Who can we share your personal information with?

The Centre will neither sell nor share your personal information with anyone. As mentioned earlier, however, we may in some cases, share your personal information with selected third parties. In such circumstances, we ensure that the transfer is done safely, while preserving your privacy. Below are categories of recipients that we may share your information with.

• Collaborators used for example when the Centre releases reports and press releases.
• The Centre is a meeting place with many seminars, networking meetings and events, and we use your information to invite and inform you about our activities. We may also send out newsletters and invitations to our events.
• System suppliers of business systems and case management. To carry out our assignments and services, we register your data for example in our business system (a system that manages our customers and contacts).
• Suppliers of printing and distribution services. We may also share information about you with suppliers that provide printing and distribution services to us.
• Parties, counsel and arbitrators in the context of arbitration proceedings.

When do we collect personal identification numbers?

Sometimes we may need to process your personal identification number, as it is the only way to confirm your identity. This will be the case when for example a private individual enters into a contract with the Centre. We will only process your personal identification number when it is motivated for its purpose.

For how long do we keep personal information?

Personal data is kept by the Centre for as long as it is necessary for the purposes specified above, for instance, it may be necessary in order for us to perform in accordance with our commitments to you, or required by law or regulations. The Centre erases personal data on a regular basis. The Centre also takes reasonable steps to keep the personal data being processed and to erase inaccurate and otherwise incorrect or redundant personal data. We have internal processes in place to ensure that we do not keep unnecessary data about you and that we do not keep it for longer than necessary.

Where do we process your personal information?

The Centre and our suppliers and partners generally process your personal information within the United Arab Emirates. In cases where personal data is processed outside the United Arab Emirates, we ensure that our suppliers and partners respect the same level of security and protection as applied within the United Arab Emirates.

Questions to the Centre

If you have any questions regarding our processing of personal information or if you want to avail yourself of your rights related to the processing of your personal data, you may contact us.

Controller contact information:

Controller is the Centre: info@arbitratead.ae